In today’s fast-paced business environment, maintaining a reliable IT infrastructure is essential for uninterrupted operations. However, the cost of Original Equipment Manufacturer (OEM) support can be a significant burden. Agrius IT provides an innovative and cost-effective alternative through its Third Party Maintenance (TPM) services. These services are designed to support critical IT infrastructure in data centers, including servers, storage systems, networking devices, and tape libraries. With national and international partnerships, Agrius IT ensures businesses have access to fully integrated solutions that extend the life of their equipment while reducing overall maintenance costs.
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Third-Party Maintenance Overview
Agrius IT’s Third-Party Maintenance (TPM) services offer businesses an affordable alternative to OEM support. Typically, OEMs provide maintenance services during the warranty period but charge hefty fees for continued support after the warranty expires. TPM services, however, extend the life of IT equipment beyond its warranty, offering more flexible and customized service agreements. By choosing Agrius IT’s TPM services, businesses can save up to 70% on maintenance costs, enabling them to allocate resources more effectively and maintain smooth operations without the high expenses of OEM contracts.
The services offered by Agrius IT include multi-vendor support, which streamlines IT operations by handling multiple vendors under one umbrella. This reduces the complexity of managing different maintenance contracts and ensures businesses receive the necessary support for all their IT assets. Agrius IT’s TPM services also include post-warranty hardware maintenance and tailored Service Level Agreements (SLAs), which allow organizations to extend their IT infrastructure’s lifespan while meeting their specific needs.
Key Maintenance Services
Server Maintenance
Servers are the backbone of any IT infrastructure, and their uptime is critical for business operations. Agrius IT offers 24/7/365 server maintenance to ensure continuous uptime and maximum performance. With comprehensive monitoring, troubleshooting, and repair services, Agrius IT helps businesses reduce the risk of server downtime and costly disruptions. By offering a cost-effective solution, Agrius IT saves businesses up to 70% on server maintenance costs, helping them optimize their IT budgets. Performance optimization ensures that servers run efficiently, meeting the demands of modern IT environments.
Storage Maintenance
Data is the heart of most businesses, and ensuring its safety and availability is a priority. Agrius IT offers L3 expertise for all major global storage brands, including SAN, NAS, and DAS systems. The company’s storage maintenance services focus on safeguarding data integrity, preventing downtime, and optimizing storage performance. As one of the top third-party providers, Agrius IT provides businesses with customized solutions that extend the lifecycle of their storage systems, improving efficiency and reducing overall costs. With Agrius IT’s storage maintenance services, businesses can handle data-intensive operations effectively and securely.
Network Maintenance
Maintaining the network infrastructure is essential to ensure smooth communication and data flow within a business. Agrius IT extends the life of networking devices, including routers, switches, and other critical components, at a fraction of OEM prices. Through 24/7/365 L3 support, businesses can rely on Agrius IT to maintain network reliability and minimize the risk of disruptions. Additionally, Agrius IT provides expert guidance on optimizing vendor resources, helping businesses make the most of their existing network infrastructure and reducing long-term maintenance costs.
Tape Libraries Maintenance
For many businesses, tape libraries play a crucial role in data backup and archiving. Agrius IT understands the complexity and importance of maintaining these systems and offers break/fix services and customized SLAs for tape libraries. With 24/7/365 support, Agrius IT ensures the safety and reliability of tape storage, minimizing the need for frequent replacements. The tailored SLAs offer businesses the flexibility to choose the level of support they need, ensuring that their tape libraries remain operational and cost-effective.
Additional Services
IMAC Services (Installation, Moves, Additions, Changes)
Agrius IT provides professional hardware relocation services through its IMAC methodology. Whether moving equipment within the same building or across borders, Agrius IT ensures that the transition is smooth and efficient. The IMAC services include disconnecting, safely packing, transporting, and reassembling the equipment at the new location. This comprehensive service ensures minimal downtime, allowing businesses to continue their operations with little disruption during relocations.
Service Level Agreements (SLAs)
Agrius IT offers flexible and customized SLAs to meet the unique needs of businesses. These agreements provide proactive support, helping to address maintenance issues before they arise. SLAs are designed to extend the life of IT equipment by offering continuous monitoring and repair services. Agrius IT’s SLAs provide businesses with a cost-effective way to maintain optimal performance while reducing maintenance contract costs by up to 70%. With multi-brand support and secure worldwide stocking locations, businesses can rely on Agrius IT for fast and efficient service.
Data Disposal
Secure data disposal is a top priority for businesses that handle sensitive information. Agrius IT provides state-of-the-art data destruction and erasure services, ensuring that data is completely destroyed and cannot be recovered. The process includes both physical destruction and certified software-based erasure, with audits and certificates to confirm compliance with global standards. This helps businesses maintain confidentiality, meet regulatory requirements, and protect against potential data breaches.
Recycling and Buy-Back Programs
Agrius IT is committed to environmentally responsible IT recycling. The company offers secure disposal of outdated or non-recyclable components through certified processes, reducing e-waste. Businesses can also take advantage of Agrius IT’s buy-back programs for reusable equipment, allowing them to recoup some costs and extend the lifecycle of their technology. By adhering to environmental standards, Agrius IT helps businesses minimize their carbon footprint and manage their IT assets sustainably.
Agrius IT offers a wide range of Third-Party Maintenance (TPM) services designed to help businesses maximize the life of their IT infrastructure while reducing the high costs of traditional OEM support. These services cover critical IT assets such as servers, storage systems, networking devices, and tape libraries. By choosing Agrius IT’s TPM solutions, organizations can benefit from cost-effective alternatives that extend the life of their equipment, ensuring it remains operational without the need for expensive OEM contracts. Through tailored service level agreements (SLAs) and expert support, Agrius IT provides the flexibility businesses need to optimize their IT infrastructure efficiently.
One of the key advantages of Agrius IT’s TPM services is the ability to offer customized maintenance plans that address the specific needs of each organization. The company’s services include 24/7/365 support for various IT components, ensuring uptime and reducing downtime. Agrius IT’s approach ensures businesses can maintain optimal performance across their IT operations, including the proactive monitoring and troubleshooting of servers, storage, networks, and tape libraries. This customized approach helps businesses avoid unnecessary costs while providing the necessary resources for efficient and uninterrupted IT operations.
Beyond regular IT maintenance, Agrius IT also offers services like hardware relocation, secure data disposal, and environmentally friendly IT recycling. The company’s IMAC (Installation, Moves, Additions, Changes) services ensure that hardware relocation is smooth, reducing the risk of disruptions. Agrius IT ensures secure data disposal, protecting sensitive information in line with industry standards. Agrius IT’s buy-back and recycling programs allow businesses to earn value from outdated equipment while promoting sustainability. With their full range of services, businesses can enhance IT infrastructure, improve efficiency, and lower costs.
FAQs
What types of equipment does Agrius IT support?
Agrius IT supports a wide range of IT equipment, including servers, storage systems, networking devices, tape libraries, and other data center components.
How does TPM differ from OEM support?
TPM provides a cost-effective and flexible alternative to OEM support, focusing on extending equipment life and offering customized service agreements that meet the specific needs of businesses.
Can Agrius IT handle large-scale hardware relocations?
Yes, Agrius IT offers professional IMAC services to handle hardware relocations efficiently, ensuring minimal disruption to business operations.
What is included in Agrius IT’s SLAs?
Agrius IT’s SLAs include proactive maintenance, 24/7 support, and repair services. They are customizable to meet the unique requirements of businesses, helping extend the life of IT equipment.
How does Agrius IT ensure secure data disposal?
Agrius IT offers secure data destruction through physical destruction and certified software-based erasure. The process is backed by audits and certificates to confirm compliance with global standards.
