In a world where you can’t step out without being digitally equipped, it is very crucial to safeguard the data that is proliferated across numerous devices and platforms. This makes the server vulnerable to data breaches, cyber threats, and unauthorized invasion, especially in web chatting apps. The top five sectors that are more prone to breach threats are the government sectors, public sector, finance, healthcare, and digital service providers. Considering this, it is necessary to protect and secure data, for which it is essential to build and run a communication platform on your company’s hardware infrastructure. This is where the on-premise chat solution comes to the rescue. If you are an organization hosting and managing your on-prem chat within the IT infrastructure then your data is protected, if not then this blog is for you! Let’s help you get 100% data ownership via on-prem without a hassle.
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What is an On-premise Chat Solution?
An on-premise chat solution refers to a communication platform hosted locally within an organization’s own infrastructure rather than on remote servers or the cloud. This setup gives businesses greater control over data security, privacy, and customization options. Unlike cloud-based alternatives, on-premise solutions require hardware and software maintenance, along with initial setup costs. However, they offer advantages such as enhanced compliance adherence, reduced latency, and the ability to tailor features to specific organizational needs. Despite the growing popularity of cloud-based solutions, on-premise chat remains a viable option for businesses with stringent security requirements or regulatory constraints.
What are The Type Of On-premise Chat Solution?
On-premise chat solutions come in various types, each tailored to different organizational needs:
- Self-hosted software: This type of on-premise solution involves installing and managing chat software on the organization’s own servers. It provides complete control over customization, security, and data management.
- Virtual appliance: Virtual appliances are pre-configured software packages encapsulated within a virtual machine image. They simplify deployment by offering a ready-to-use solution that can be installed on existing virtualization platforms.
- Hardware appliance: Hardware appliances are physical devices containing pre-installed chat software. They offer simplicity in deployment and maintenance, often suitable for organizations preferring dedicated hardware solutions.
- Hybrid solutions: Hybrid solutions combine on-premise infrastructure with cloud components, offering flexibility and scalability. Organizations can retain sensitive data on-premise while leveraging cloud services for features like external communication or scalability during peak loads.
- Managed services: Some vendors offer managed on-premise chat solutions, where they handle deployment, maintenance, and updates. This option suits organizations seeking the benefits of on-premise deployment without the burden of managing the infrastructure themselves.
Choosing the right type depends on factors like security requirements, scalability needs, and IT resources available within the organization.
Why do you Need an On-premise Chat Solution?
Are you still storing your data on the public data cloud or any other third-party services and risking your corporate chat to threats? If so, it’s time to switch to an on-prem chat solution and secure real-time chat for enterprises. On-premise solutions for businesses offer functionality to customize your apps, personalize features, and take control over your chat application including white-labeling. This kind of setup will help you establish a secured foundation starting from deployment to management and also lets you establish a seamless real-time chat API integration.
How Does an On-premise Chat Solution Help You Deliver a Secure Communication Experience?
With an on-premise solution, you can promise a rich and secure experience on real-time chat for businesses. According to Kayako’s article on Live chat statistics, 38% of customers are frustrated by a poor user experience on live chat and 95% of customers value thorough, high-quality support more than speed. So, it is vital to deliver an uninterrupted, high-quality chat application with promising security. Tools like Mirrorfly offer real-time messaging solutions for businesses and help them create such apps in no time. Let’s see how you can help your customers achieve such experience in a few easy steps. Let’s see how such tools deliver an overall intuitive solution.
Easy & Instant Deployment
Be it an Android, iOS, or web app, these tools help you install and self-host the chat software with its predefined chat solutions, tailored to the needs of the customers in no time. We help you build more adaptable apps by decreasing the possibility of frequent modifications
Extended Operational Reliability
You can maintain your platform and safeguard it with minimal delay and with zero downtime. On-premise software helps you run your platform with familiarity and flexibility making it easy for you to manage and monitor. Also, you can upscale your on-premise app feature based on the growing market demands without any hesitation.
Restrict third-party Access
Why include a third party to handle the conversation of your users? Restrict their involvement from on-premise chat servers, own the access, and deliver promising security to your customers.
We get it engineered for You
Worried about building your on-premise chat solution? Why take the pressure? We have a team of top-notch experts, hire them, build it your way, and deliver it in your style. You can maintain your brand voice, your unique UI and designs, and your brand identity with the user experience that you wish to deliver to your audience. Also, we make sure that the apps are developed with a focus on privacy-centric platforms on Rattlesnake, Lineage, Graphene, or Copperhead.
Own your data
Why give the data control to someone else and put the data sovereignty at stake? Instead, host your company’s chat platform with the on-prem solution to customize every single detail of the features, and make it a scalable real-time chat solution without any restrictions. Opt for tools like Mirrorfly that comply with HIPAA, GDPR, and OWSAP.
Move to the cloud in no time
When you opt for on-premise solutions, you already have the liberty to switch to the cloud anytime you want. It’s just a matter of a few steps and tools like Mirrorfly helps you to achieve it.
How do Apps Function with an On-premise Chat Solution
With the promise of customization and tailor-made solutions, on-premise chat solutions offer you the opportunity to build an app with hundreds of customizable features tailored to meet your needs. If you are looking for such kind of chat solution for the organization, make sure they have the following features:
Organized chat options
Builds real-time chat app with independent and categorized topics that help users pick their desired category to start communication.
Team or 1:1 Video call
Ability to let users interact in real-time and face-to-face from anywhere and at any time. Additionally, performing web chat with a different array of users is also an add–on feature.
Meet in Groups
Promoting a group chat facility to multiple users to connect and coordinate from anywhere.
Just Talk when need Access to call an individual or team in the same platform without needing to switch. Also, the on-prem chat solution offers access to Voice chat for organizations.
Final Thoughts
Change is inevitable and progress is linear, but we can predict challenges and come up with the optimal solutions to handle situations. Transitioning from legacy systems to cloud-based data management systems is crucial for modern businesses today as they are facing increasingly alarming data breach threats. However, implementing best-in-class on-prem chat solutions allows you to stay secure within your own server environment and with control over data.
